The Company is a non-deposit accepting loan company and accordingly offers various products to its customers in accordance with their needs.
All necessary information required for the borrowers are available in the relevant application forms. Besides, the various documents that need to be submitted with the application form are also provided in the application forms. The information would include information about the fees/charges, if any, payable for processing, and any other matter which affects the interest of the borrower, so that a meaningful comparison with that of other competitors can be made and informed decision can be taken by the borrowers.
The Company would give an acknowledgement for receipt of all loan applications. The normal time frame within which loan applications complete in all respects will be disposed of would be indicated in the acknowledgement of such applications. The company would verify the loanapplications within a reasonable period of time. If additional details / documents are required, it would intimate the customers immediately.